---

ПІДТВЕРДЖУВАЛЬНЕ ПОВІДОМЛЕННЯ

Наказом Міністерства економічного розвитку і торгівлі України
від 30.12.2014 № 1494

CEN/TS 15379:2006

en: Building management - Terminology and scope of services
прийнято як національний стандарт
методом підтвердження за позначенням

ДСТУ CEN/TS 15379:2014
uk: Управління будівлями. Термінологія та сфера застосування послуг
(CEN/TS 15379:2006, IDT)

З наданням чинності від 2016-01-01T

CEN/TS15379

November 2006

ECHNICAL SPECIFICATION

SPECIFICATION TECHNIQUE

TECHNISCHE SPEZIFIKATION

ICS 01.040.03; 01.040.91; 03.080.99; 91.040.01

English Version

Building management - Terminology and scope of services

G

Gebaudemanagement - Begriffe und Leistungen

estion technique du batiment - Terminologie et etendue
des services

This Technical Specification (CEN/TS) was approved by CEN on 28 February 2006 for provisional application.

The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.

CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.

CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
СОМ1ТЁ EUROPEEN DE NORMALISATION
EUROPAISCHES KOMITEE FUR NORMUNG

M

Ref. No. CEN/TS 15379:2006: E

anagement Centre: rue de Stassart, 36 B-1050 Brussels

© 2006 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members

.Contents Page

Foreword 3

Introduction 4

1. Scope 5

2. Normative references 5

3. Terms and definitions 5

4. Abbreviations and acronyms 6

5. Structure of Building management 7

   1. General 7

   2. Technical building management 7

   3. Infrastructural building management 8

   4. Financial building management 8

6. Building management services 8

   1. General 8

   2. Services relating to technical building management 8

1. (informative) Services relating to infrastructural building management 11

A.1 Introduction 11

A.2 Catering 12

A.3 Data processing services 12

A.4 Grounds maintenance 12

A.5 Caretaking services 12

A.6 Internal mail service 13

A.7 Copying and printing 13

A.8 Parking management 13

A.9 Cleaning and upkeep 13

A.10 Security services 13

A.11 Removal services 14

A.12 Goods and logistics services 14

A.13 Winter services 14

A.14 Central telecommunications services 15

A.15 Disposal services 15

A.16 Supply management 15

A.17 Space management 15

2. (informative) Services relating to financial building management 17

Bibliography 19

Foreword

This document (CEN/TS 15379:2006) has been prepared by Technical Committee CEN/TC 247 “Building automation, control and building management”, the secretariat of which is held by SNV.

According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to announce this CEN Technical Specification : Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.Introduction

This document defines the code of practice that applies for services relating to the management of buildings and properties. The definitions are intended to serve the unification of the various terms hitherto used and the associated services with the aim of creating more transparency on the market and assist CEN/TC 247 in standardizing of:

• Technical building management systems, tools and methods

• Connections and interfaces between the different building management processes

Building services relating to technical building management are listed in this document.

For a better understanding of the whole building management process, the services relating to infrastructural and financial building management which are not alone under the scope of CEN/TC 247 are listed in the informative annexes A and B.

1. The interdependencies of services in terms of strategic management and operation of buildings will be defined in more detail in the European standards for Facility Management by CEN/TC 348Scope

The document provides a structure of Building Management (BM) and its Building Services and gives terms and definitions in the field of Building Management for general understanding. The document does not purport to describe Building Management Systems.

2. Normative references

The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

3. Terms and definitions

This clause presents the vocabulary used in this document. The terms and definitions listed in this document but defined by other relevant European Standards are repeated below for convenience in most cases.

For the purposes of this document, the following terms and definitions apply.

building

cf. property 3.8

large volume individual fixed structure other than industrial structures, i.e. commercial, industrial or commercial residential premises

[EN ISO 16484-2]

building automation and control

ВАС

description for products, software, and engineering services for automatic controls, monitoring and optimization, human intervention and management to achieve energy - efficient, economical and safe operation of building services equipment

[EN ISO 16484-2]

building automation and control system

BACS

system, comprising all products and engineering services for automatic controls (including interlocks), monitoring, optimization, for operation, human intervention and management to achieve energy - efficient, economical and safe operation of building services

NOTE 1 The use of the word control’ does not imply that the system/device is restricted to control functions. Processing of data and information is possible.

NOTE 2 If a building control system, building management system or building energy management system complies with the requirements of the EN ISO 16484 standard series, it should be designated as a building automation and control system (BACS).

[EN ISO 16484-2]

building management

BM

totality of services involved in the management operation and monitoring of buildings (including plants and installations). Building management can be assigned as part of Facility Management.

cf. property 3.8

building services

BS

1. <BACS> utilities and installations supplied and distributed within a building such as electricity, gas, heating, water, and communications

[EN ISO 16484-2]

commercial building management

CBM

former term of financial building management (see 5.3) [EN ISO 16484-2]

facility management

FM

an integrated process to support and improve the effectiveness of the primary activities of an organisation by the management and delivery of agreed support services for the appropriate environment that is needed to achieve its changing objectives [EN 15221-1]

property

building or building unit or other construction which is utilized and operated for specific functions

cf. building 3.4

4. Abbreviations and acronyms

For the purposes of this document, the following abbreviations and acronyms apply.

ВАС Building Automation and Control

BACS Building Automation and Control System

BM Building Management

BS Building Services

FBM Financial Building Management

FM Facility Management

IBM Infrastructural Building Management

TBM Technical Building Management

5. Structure of Building management

   1. General

Building management is characterized by a holistic approach, it encompasses in addition to technical services also to infrastructural and financing services.

Building management is divided into three areas: technical building management, infrastructural building management and financial building management (see Figure 1). ВАС is part of Technical Building Management.

Building management services are related to the use of buildings and properties and may use as part of Facility Management.

Figure 1 — Areas covered by building management

All services necessary for the operation and management of a building, and any installations and plants (e.g. for HVAC, Sanitary, Electricity, Lighting, Fire protection, Security, Access etc.) associated with the building. Building automation and control is part of TBM.

All services providing business support to improve the use of buildings.

All services paying due regard to the principles of real estate economy relating to technical building management and infrastructural building management.

6. Building management services

   1. General

Building management provides a precise and comprehensive definition of all user requirements. It integrates and coordinates technological, economic and legal principles within the design and operation phases of buildings and property. Building management selects the type and scope of service requirement and specifies how services are to be organized.

The following services are given by way of example and are not listed in any order of priority. The list does not claim to be exhaustive.

To operate and to maintain are plants and equipments like heating systems, ventilation systems, air conditioning systems, electrical systems, sanitary installations, monitoring systems, elevators, compressed air systems, fire fighting systems and comparable installations.

The following action is required to ensure the efficient use of buildings, equipments and plants:

1. taking possession;

2. commissioning;

3. operating;

4. monitoring, measurement and control;

5. optimization;

6. maintenance (servicing, inspection, repair);

7. correcting of malfunctions;

8. closing down;

9. restarting;

10. decommissioning;

11. routine testing;

12. documenting consumption levels;

13. observing operating rules.

6.2.3 Documentation

Documentation covers the collation, storage and updating of all necessary data and information relating to the inventory and operational management, such as:

1. inventory documents;

2. consumption data;

3. operating logs;

4. operating instructions;

5. acceptance logs;

6. service logs;

7. testing logs.

Energy management covers duties, such as:

1. register of consumption figures (e.g. Electricity, gas, heating, cooling, water);

2. cross-trade analysis of energy consumers;

3. devising ways to maximize potential;

4. planning of measures from an economic perspective;

5. calculation of cost-effectiveness;

6. implementation of energy-conservation measures;

7. recording of energy savings.

Information management covers all services relating to the acquisition, evaluation, passing on, and coordination of information and reports relating to the operation of buildings and property. This involves conceptual planning, appraisal and decision-making with respect to the use of all types of information, communication and automation systems, such as:

1. building automation;

2. computer aided building management;

3. fire alarm systems/access control;

4. burglar alarm systems;

5. communications;

6. telephone;

7. video;

8. help-desk.

Modernization comprises those activities aimed at improving the condition of buildings, plant and equipment with the aim of bringing these into line with good engineering practice and increasing their cost-effectiveness, and improve existing systems to fulfil new requirements.

Renovation/refurbishment comprises those activities aimed at bringing up to standard buildings, plant and equipment that no longer satisfy technical, economic and/or ecological and regulatory requirements.

Retrofits/conversions are necessitated by changes in the function or use of buildings, plant and equipment.

Monitoring of defects liability aims to ensure that buildings, plants and equipments fulfil their performance commitments during the defects liability period and covers activities, such as:

1. supervision of acceptance procedures and handovers;

2. reception of notices of defects from technical operational management;

3. recording of defects;

4. filing of defects claims;

5. pursuance of remedial work;

6. examining and acceptance of remedial work;

7. providing support in obtaining back-up information.

Annex A
(informative)

Services relating to infrastructural building management

A.1 Introduction

The following services are given by way of example and are not listed in any order of priority. The list does not claim to be exhaustive.

A.2 Catering

Catering covers all communal or welfare services revolving around catering, such as:

1. procuring and preparing foodstuffs as main meals or snacks;

2. equipping and running of restaurants, canteens or recreation rooms;

3. Operating and maintaining of technical equipment used for cooking and storing of food;

4. Cleaning of used equipment and rooms;

5. Following the laws and rules for industrial hygiene like HACCP;

6. Disposal of solid waste.

A.3 Data processing services

Data processing services cover all services relating to the set-up, commissioning and maintenance of electronic data acquisition, preparation and interchange facilities providing support for processes, such as:

1. securing of data;

2. installation of software and updates;

3. adapting data computer systems for new applications;

4. maintenance of computer systems;

5. training courses, inductions and hotline services;

6. correction of faults in hardware and software;

7. commissioning of hardware.

A.4 Grounds maintenance

Grounds maintenance covers all services relating to the upkeep and care of grounds (green areas, circulation areas, recreational areas and facilities) and gardening work in and on buildings (roofs, facades, interior spaces), such as:

1. watering, fertilizing, plant protection;

2. preparatory cleaning;

3. cutting, pruning, tying;

4. re-sowing and re-planting;

5. mowing, aerating, sanding;

6. working of ground;

7. checking technical equipment;

8. checking tree stability;

9. winter protection;

10. disposal of cut plants;

11. ponds and water courses;

12. fencing;

13. equipment (benches etc.).