---

For all components, the existence and quality of the agreed-upon documents will be checked. These are manuals, assembly, installation and commissioning instructions, wiring plans, cabinet assembly plans. The components are designated according to the documentation and interfaces labelled. The shipping of the CCTV installation to the actual site should be done in bigger building blocks like cabinets of equipment rather than as single components.

Besides the equipment tests, there are several secondary benefits that result and could include:

• initial informal hands-on training presented to the Buyer’s production team by the Manufacturer’s technicians,

• actual hands on training with customized software in site-specific setup, allows real-world operation,

• an installation scope meeting to review the critical parameters and tolerances regarding equipment set­

up.

The installation company shall check and evaluate all the existing documentation and verify that site conditions are still consistent with the final design.

Should any change be identified to the site conditions or the risk assessment, the operational requirements and the system design processes shall be revisited to ensure the intended system design will fulfil the operational requirements. If this not possible the design process shall be started again, using the new site conditions I risk assessment.

Prior to commencing work all relevant safety requirements shall be considered. These will vary with the nature of the premises and may involve special installation equipment when working in hazardous areas.

CCTV installation methods shall be carried out by trained technicians who are familiar with the manufacturer installation requirements and good industry practise. If relevant certification exists the installer shall be appropriately certified.

Any change to site plans, installation plans, system designs and/or logical architecture should be included and attached to the final documentation and it should include change permissions and risk/issue/logs generated during the installation process.

The installation company shall provide the customer with a certificate of conformance stating that the CCTV system has been installed in compliance with the operational requirements and is compliant with EN 50132-1.

When the CCTV system or components of it are claimed to comply with any legislation, regulation(s), National or European Standards, any such claims shall be included in the certificate of conformance.

The User Acceptance Test (UAT) shall assure that the system installation meets the specifications and shall be agreed by both owner and installer. The testing depth and conditions especially for the unique features of the installation shall be conducted according to the Operational Requirements. The UAT shall include all equipment being installed by the installer. A UAT procedure may be presented to the customer beforehand. With the UAT the particulars, completeness and functionality are assured, before the actual commission of the site.

The degree of completion and the assured functionality shall be documented. All discrepancies and non conformities of the system are to be registered on a Non-Conformities List, including an agreement for the “time to complete”. Items incomplete or not available for inspection or UAT are to be included on the Non Conformities List. In case of defects or open issues, these can be taken into consideration and implemented at manufacturer, integrator or installer site - before final commissioning of the site.

For all components, the existence and quality of the agreed-upon documents will be checked. These are manuals, assembly, installation and commissioning instructions, wiring plans, cabinet assembly plans. The components are designated according to the documentation and interfaces labelled.

After a successful UAT the system can be considered commissioned and a formal acceptance document shall be signed by the owner.

This acceptance certificate shall state that the CCTV system has been installed in accordance with the general and operational requirements and operates accordingly and that sufficient instruction and training has been provided to ensure the proper operation.

13. Final documentation

    1. General

This chapter summarises the final document that should be created upon completion of the commission I handover of a CCTV system. The documentation of CCTV surveillance systems shall be accurate, complete and unambiguous. Adequate information on installation, commissioning, operation and maintenance of the CCTV surveillance system shall be provided.

This list shall include the documents referenced in Clause 14 and shall also include the list below where relevant:

any changes to the original plans/OR shall be indicated on the final documentation. A change log should be written if significant changes to original plans are made, this log shall include change logic, change permissions/authority and final outcomes to ensure that an adequate record of the CCTV system is kept;

the various document types below shall be completed and handed to the CCTV owner as a part of the CCTV commission/handover process in order to correctly manage maintenance and future expansion of the system;

a list of recommended spares.

A site diagram showing the camera and other equipment locations as fitted shall be provided. When appropriate a system architecture drawing (describing the component locations, arrangements and interconnections) may be provided.

NOTE Drawings may be provided in hard copy or digital format.

Factory acceptance testing / User acceptance testing results and sign off document (see 15.4).

Copy of commission certification where commission process has been formalised.

Copy of the maintenance contract I schedule where applicable.

Copy of user manual(s), including quick reference guide, system/component access procedures (system usernames/passwords/methods), and other training materials where relevant.

Reference images of all camera views as agreed with the customer should be made.

The installer shall provide a description of the interfaces for components like PTZ controllers, digital image capture devices, local or remote data export and video streaming.

Where applicable the installer shall provide the driver/system interface, API/documentation for a specific interface according to EN 50132-5-2:2011,7.4.

The installer should provide a document of compliance with local privacy / public legislations and workers statutes, with particular attention to installation in public spaces.

The owner shall remain responsible for the CCTV installation, and will have to prepare any compliancy documentation for the CCTV system, as required by local/national authority, including, public space, data protection, freedom of information, zone masking, human rights and planning permission (including any permissions to operate and any agreed permissions to install equipment).

13. Maintenance

    1. Maintenance service agreements

Where preventive and/or corrective maintenance service is provided, it shall be in accordance with this standard.

Every approved company shall have sufficient CCTV technicians to maintain and service all its installations in accordance with this code of practice (or other applicable technical standards including manufacturers’ instructions).

NOTE This requirement is also considered to be fulfilled if there is an existing cooperation with another expert installer.

1. repair and leave the CCTV system fully operational;

2. temporarily repair the CCTV system subject to the approval of the customer;

3. with the customer's approval, disconnect part of the system and obtain the customer’s signature;

4. in the case of a fault in a video transmission system, to confirm the condition and change the system to alternative transmission (if installed) and obtain the customer's signature.

If the fault on the CCTV system cannot be located or positively confirmed, the CCTV technician shall contact service control for instruction.

It is recommended that a preventive maintenance visit should be made during or before the twelfth calendar month following the month of handover.

Thereafter, preventive maintenance visits (if agreed) shall be made at the frequency agreed in the contract with the customer.

The CCTV technician shall examine the system documentation, or that kept by the customer, to see whether there have been any service calls or incidents since the last preceding routine visit. Where possible, the CCTV technician shall also enquire whether there has been, or is likely to be, a change of use of the premises, a change of working procedures, or a change of tenure.

The CCTV technician shall ensure that the customer (or the customer’s representative) is still fully conversant with the operation of the CCTV system.

1. The number and type of cameras, including lenses, are in accordance with that stated in the specification and any amendment. Draw the customer’s attention to any deviations found.

2. Indicator lamps are working correctly. Replace faulty indicator lamps as required.

3. Warning labels are still in place. Replace missing labels as required.

4. All cables and conduits (including those that are flexible) are properly supported, undamaged and showing no signs of wear.

5. Ensure sound physical fixings of all equipment including examinations for loosening or corrosion of supports and fixings, including towers and brackets. Lubricate tower mechanisms, where applicable, in accordance with manufacturers’ instructions and repair or replace brackets as necessary.

6. All glands and seals on external equipment. Repair or replace glands and seals as necessary to maintain the agreed specification.

1. The picture quality of each camera and correct display selection. Look for signs of condensation on windows of camera housings and limiting of picture highlights.

2. Where necessary, remove covers and housings and clean interiors.

3. All automatic and remote control camera functions comply with specification (e.g. pan, tilt, zoom, electronic iris, focus, wipers, washers, heaters) and that camera movement and fields of view are free from obstruction.

4. Operation of all displaying, switching, multiplexing and recording equipment (including time and date generators) is satisfactory.

All equipment, in particular video recording equipment, should be maintained and serviced in accordance with manufacturers’ recommendations and instructions.

5. Function of all interfaces with alarms is satisfactory including correct triggering of alarms.

6. Operation of supplementary lighting is satisfactory.

Lamps should be replaced at frequencies recommended by manufacturers so as to minimise the possibility of failure between preventive maintenance visits. As the life of a particular lamp cannot be known with certainty, avoidance of such failure cannot be guaranteed.

Items requiring attention shall be rectified and I or reported as necessary, recording all such work on the preventive maintenance report.

Check that the performance of the system(s) continues to meet the agreed specification / operational requirement and any periodic test scheme agreed with the customer.Annex A

(informative)

Current video standard formats

The following is a list of acceptable standard formats for export from CCTV systems according to EN 50132-5. These are presented in no particular order. This is not an exhaustive list of acceptable formats, other formats are acceptable. The formats below are presented as examples of what level the compliance of a format should be defined i.e. stating ‘MPEG-4’ alone is insufficient.

Video codecs:

• H.264, "AVC (ISO/IEC 14496-10|ITU-T Rec. H.264)";

• MPEG-4 part 2, ISO/IEC 14496-2 "Information Technology -Coding of audio-visual objects - Part 2: Visual";

• MPEG-2, ISO/IEC 13818-1 "Information technology - Generic coding of moving pictures and associated audio information: Systems";

• H.263, ITU-T Rec. H.263 Video coding for low bit rate communication.

Still image formats:

• JPEG 2000, ISO/IEC 15444-1 "Information technology - JPEG 2000 image coding system: core coding system";

JPEG, ISO/IEC IS 10918-1 | ITU-T Re. T.81.Annex В
(normative)

Test protocol for CCTV target

This test is designed to assess a CCTV system’s ability to create an image that conforms to the 100 % Identify criteria specified in this standard, and or the ability of the system to produce an accurate reproduction of a Vehicle Registration Number, VRN, (and the subsequent ability of a CCTV Operator to interpret this image).

The following items are required to perform the test:

• Heads test targets - full sized

• Heads control sheet

• Height measuring stick

• Number platesf

• Test log sheet

• Answer sheet

• 2 people (auditor and CCTV operator)

• 2-way communication between auditor and operator

flf VRN test required

All observations are to be under normal viewing conditions (i.e. observer location, camera views presented, system display location and camera view layout all as in normal system operation).

The auditor and operator should not pre-agree the sequence of head I VRN targets to use, nor should the auditor present the targets in a sequential manner.

The Operational Requirement for the CCTV system defines locations (covered by the cameras under test) where person identification or VRN recognition is either mandatory or desirable.

The test pack comes with 9 face targets. These are designed to allow a range of different human characteristics to form the basis of any technical assessment of system fidelity.

The faces are grouped in 3 categories classed as; East Indian, European and African (labelled A to C), and 3 permutations within each broad classification (labelled 1 to 3).

The auditor should select any two faces from the pack to display to the camera. The selected faces should be changed every time a test is undertaken to prevent any undesirable testing patterns from developing.

The operator should observe the feed of the camera being tested under normal viewing conditions in the control room.

1. The auditor should be positioned in the area defined in the operational requirement as requiring Identification level coverage. The height measuring stick should be fully extended to 1,7 m and used to aid the location of the targets in the correct part of the field of view.

2. The auditor should present 2 randomly selected face images directly towards the camera under test. The faces should remain in the folder, which can be placed on top of the height measuring stick to aid positioning and for ease of display.

3. The auditor should record the reference numbers of the faces presented on the log sheet.

4. The operator should observe the live camera view and record the reference numbers of the perceived faces on the answer sheet, the faces should be displayed for a maximum of 30 s per pair.

5. The operator should print out a still of the camera view or save a screen grab (for record keeping)¹)-

6. Repeat test in all locations where identification is stipulated by the CCTV system operational

requirement. (This could be multiple locations within one camera view through to multiple camera views of a single location.)²’

1. The operator should observe the feed of the camera being tested under normal viewing conditions in the control room.

2. The auditor should be positioned in the area defined in the operational requirement as requiring VRN identification. NB for VRN plates this may be low in the frame.

3. The auditor should present 2 randomly selected VRN plates directly towards the camera under test. The plates can be attached to the folder by the Velcro strips on the inside to enable them to be presented easily.

4. The auditor should record the VRN plates presented on the log sheet.

5. The operator should observe the live camera view and record the characters of the perceived VRN

plates on the answer sheet, the plates should be displayed for a maximum of 30 s per pair.

6. The operator should print out a still of the camera view or save a screen grab (for record keeping)¹⁾

7. Repeat test in all locations where VRN identification is stipulated by the CCTV system operational

requirement. (This could be multiple locations within one camera view through to multiple camera views of a single location.)¹

1. The operator should conduct the test under normal viewing conditions in the control room.

2. The operator should ensure the CCTV system is in its normal recording configuration to record the actions of the auditor.

3. The auditor should be positioned in the area defined in the operational requirement as requiring Identification level coverage.

4. The auditor should ргааегЛ. 2 rardonty selected face weaves dwetol'j towards toe cahteta dhdei teSV

5. The auditor should record the references of the faces presented on the log sheet.

6. The operator should locate the archive footage of the test on system.

7. The operator should observe the recorded view and record the reference numbers of the perceived faces on the answer sheet.

8. The operator should print out a still or save screen grab (for record keeping)¹⁾

9. Repeat test where identification is stipulated by the CCTV system operational requirement. (This could be multiple locations within one camera view through to multiple camera views of a single location)^2>

12. The saved or printed image should not be used to validate the on screen results. It should be retained as a record of test. If the saved or printed image requires quality testing the same approach as above should be used, but the printed or saved image used in place of the on screen display.

Repeat steps і - ix above using the number plate targets. The targets should be presented at a suitable height to simulate a vehicle.

If motion testing is considered necessary then appropriate motion of the target can be applied as required. If vehicle motion is the requirement then it is suggested that the targets are affixed to a vehicle and if pedestrian motion is required then the target can be carried through the scene by the tester at the required speed.

The targets have been designed to produce a two tiered result. The first level is the ability to correctly identify the broad demographic category; the second is the ability to correctly identify the correct face within that category. Higher quality systems should enable the operator to distinguish fine detail (i.e. the correct face). Poorer quality systems may only be sufficient to enable the operator to identify the broad category.