Системи управління якістюосновні положення та словник

A

O

audit 3.9.1

objective evidence 3.8.1

audit client 3.9.7

organization 3.3.1

audit conclusion 3.9.6

organizational structure 3.3.2

audit criteria 3.9.3

audit evidence 3.9.4

P

audit findings 3.9.5

preventive action 3.6.4

audit programme 3.9.2

procedure 3.4.5

audit team 3.9.10

process 3.4.1

auditee 3.9,8

product 3.4.2

auditor 3.9.9

project 3.4.3

C

Q

capability 3.1.5

qualification process 3.8.6

characteristic 3.5.1

quality 3.1.1

competence 3.9.12

quality assurance 3.2.11

concession 3.6.11

quality characteristic 3.5.2

conformity 3.6.1

quality control 3.2.10

continual improvement 3.2.13

quality improvement 3.2.12

correction 3.6.6

quality management 3.2.8

corrective action 3.6.5

quality management system 3.2.3

customer 3.3.5

quality manual 3.7.4

customer satisfaction 3.1.4

quality objective 3.2.5

D

quality plan 3.7.5

quality planning 3.2.9

defect 3.6.3

quality policy 3.2.4

dependability 3.5.3

R

design and development 3.4.4

deviation permit 3.6.12

record 3.7.6

document 3.7.2

regrade 3.6.8

E

release 3.6.13

repair 3.6.9

effectiveness 3.2.14

requirement 3.1.2

efficiency 3.2.15

review 3.8.7

G

S

grade 3.1.3

scrap 3.6.10

information 3.7.1

specification 3.7.3

infrastructure 3,3.3

supplier 3.3.6

inspection 3.8.2

system 3.2.1

interested party 3.3.7

M

T

management 3.2.6

technical expert <audit> 3.9.11

management system 3.2.2

test 3.8.3

measurement control system 3.10.1

top management 3.2.7

measurement process 3.10.2

traceability 3.5.4

measuring equipment 3.10.4

V

metrological characteristic 3.10.5

metrological confirmation 3.10.3

validation 3.8.5

metrological function 3.10.6

verification 3.8.4

N

W

nonconformity 3.6.2

work environment 3.3.4

Ключові слова: якість, система управління якістю, принципи управління якістю, процес, документація, аудит.